Terms and Conditions

Terms and Conditions

  1. I, the customer, inspected the goods and acknowledge that the goods are correctly packaged and I am fully satisfied with the manner in which the goods were received or delivered.
  2. I therefore fully agree that the goods delivered satisfy the requirements of my order as placed.
  3. I will not claim a refund or remedy should the goods be damaged due to misuse, abuse or gross negligence on my part, and accept full responsibility thereof.
  4. The warranty to repair or replace any defective or damaged goods is three to six months. This does not apply to normal wear and tear. This does not apply to replacements of lamps or globes.
  5. All electrical components must be installed by a qualified electrician.
  6. The risk of damage to, destruction or theft of the goods shall pass to the customer on delivery of any order placed in terms of this agreement.
  7. Repair times and repair cost given are estimates and are not binding on the supplier.
  8. New goods are guaranteed according to the manufacturer’s product specific warranty, or agreed specification only.
  9. No claim under this agreement shall arise unless the customer has, within 7 days of delivery, given the supplier written notice to rectify the defect of breach of agreement.
  10. To be valid, claims must be supported by the original invoice and a return number.
  11. All guarantees are null and void should any goods be tampered with or should the goods be opened, operated or stored outside the manufacturer’s specifications.
  12. The supplier shall not be liable for any consequential damages or liability of any nature.

Return Policy and Procedures

The following procedures must be followed, should you wish to return any goods.

  1. Please phone the Internal/External sales person with whom you placed the order and discuss the reason for return.
  2. Should the salesman agree to accept the goods back for credit, you will be issued with a Return Number (no goods will be accepted back for credit without a return number).
  3. If the goods were correctly supplied and invoiced, a handling fee, normally between 15 – 25% as depicted by the supplier, will be charged to return the goods. An additional cost will be charged for transport, re-stocking or a packing fee back to the supplier, and is subject to the weight of the product to be returned.
  4. Goods will only be accepted back for credit on the following conditions;
    1. The packaging is original and not opened;
    2. Goods are in a saleable condition;
    3. Original invoice to be supplied;
  5. No Buys-out, specially manufactured panels, cable and or lamps will be accepted back for credit.
  6. Payments for goods to be returned, must not be withheld. The moment the goods are back in our stores, complete with the original invoice and a return number, a credit will be passed and your account will be credited, subject to suppliers return policies.
  7. I acknowledge and accept the return’s policy of Elecmec Transmissions cc and will follow procedure.

Conditions of Sale

  1. The signatory hereby binds himself in his personal capacity (in case of a company), member (in case of a Close Corporation) or owner or partner as co-debtor jointly and for the full amount due to the supplier and agrees that these standard terms and conditions will apply mutate mutandis to him.
  2. The customer agrees that:
    1. It is the sole responsibility of the customer to determine that the goods and services ordered are suitable for the purpose of the intended use.
    2. The customer will pay all costs resulting from any acts or omissions by the customer, this includes suspension of work, modification of requirements, failure or delay in giving particular authority to enable work to proceed on schedule or require that work is completed earlier than agreed.
  3. All quotations are subject to the availability of the goods or services and subject to correction of bona fide errors by the supplier, and the prices quoted are subject to any increases in the cost price.
  4. Delivery of goods to the customer shall take place at the place of business of the supplier.
  5. The supplier shall be entitled to invoice each delivery actually made.
  6. Any delivery note or waybill signed by the customer or a third party engaged to transport of the goods and held by the supplier shall be conclusive proof that delivery was made to the customer.
  7. The customer agrees that the amount contained in any invoice issued by the supplier shall be due unconditionally within the approved credit period as specified on the application for credit or immediately if payment terms are cash. No payments will be withheld pending credit.
  8. The supplier reserves the right to renew its pricing structure in accordance with market, economic and other relevant circumstances.